Prefer to browse help on your PC? Visit docs.player.fm from any web browser.
About Podcasting and Player FM
What's Player FM?
Player FM helps you discover and play podcasts on any device. We love podcasts because they are a great way for busy people to learn, laugh, stay informed while on the go. We started with the Player FM web app, which works on desktop, phone, and tablets; and now we have the Android app too, and recently, we've released our iOS app. By logging in, you can sync your subscriptions across devices and applications.
Why make "yet another podcast app"?
Player FM is an opinionated app with its own unique take on the podcast experience ... our goals are:
- Be super-friendly. You shouldn't need a university degree in RSS feeds to subscribe to your favorite shows and play them offline.
- ... And yet, be powerful for hardcore podcast fans. We don't accept that "ease of use" should equate to "dumbing down" and won't compromise on either simplicity or power. There are many options for those who dig into settings, and advanced playback options such as speed control, skipping silence, and intelligently boosting volume.
- Cloud, Cloud, Cloud! Unlike a traditional podcast app, Player FM's nerve center resides in the cloud. Feeds are fetched on our servers, not on users' phones, saving precious battery and bandwidth, and getting those podcasts updated fast (typically within 15 minutes of publications).
- Sync across devices. Player FM's cloud model means subscriptions sync across devices, so you can easily get up and running on new devices or even use it on 2 devices simultaneously.
- Help users discover great shows. Instead of using an existing catalogue such as iTunes', we were determined to build a catalogue ground-up, so we could more adequately capture niche topics. Not just "Technology", but "Gaming", "Social Media", as well as "Java" and "Programming" categories. Users can follow these topics and see new episodes every day, even if they aren't subscribed. We view the catalogue as being community-driven, we're open to suggestions, and we make it available under a Creative Commons license (similar to Wikipedia's open source license).
- Spontaneous. Subscriptions are awesome for your favorite shows, but we don't think you should have to subscribe just to play an episode you come across. Playback is always a piece of cake - just hit the play button whether the episode is downloaded or not. And there's a "Play Later" playlist to save episodes for later ... it can keep them offline automatically and (in beta) sync across devices.
Why "FM"? Is this a radio app?
The "FM" is just a fancy way of signifying this is an audio app and "Player FM" is a convenient way to indicate the web address at player.fm. There's no live radio here - we are much more into playing what we want, when we want, and that rarely coincides with the traditional "appointment listening" model of radio. Player FM is on-demand content similar to YouTube or Netflix.
Is it really free?
Yes, it's free to install and the features you enjoy today will always be free, plus more to come. And although premium plans are also available, all existing features remain free.
Why free? Firstly, we view Player FM as an open platform. You can make your subscriptions public and share them on the web. The catalog organization is also available under a Creative Commons license. These kinds of social and data sharing features would not be practical with an app that placed a payment barrier in front of every user. Secondly, from a practical perspective, it's difficult for a new app to charge an upfront fee when there are established alternatives, no matter how much innovation the new app brings to the table. Having launched later than other podcasting apps, it simply wouldn't have reached enough interest to make the project sustainable.
For those reasons, we decided to focus on making a great experience all users can enjoy. We will announce additional features for paying users later on.
What's a podcast anyway?
Short definition: A podcast is a recurring program delivered over the internet. They don't always have to be audio (we support video podcasts too), but most are audio-based conversations. Podcasts span all topics — from technology news to business to fashion trends, and they can be created by anyone at all, from an individual barking passionate opinions at their phone to a global news organization working in a professional studio. People sometimes use "podcast" to refer to an individual show or a whole series of shows, so where possible, we use the terms "series" and "episode" to make the distinction clear.
Where do shows on Player FM come from?
The shows are podcasts which publishers have made available for streaming and downloading from their own websites. We love podcasts, but we've found the whole process of subscribing and downloading podcasts to be highly complex and so we're re-thinking how it can be done in a more friendly and intuitive way.
Is Player FM available on other platforms?
As a cloud-first podcast app, we're always interested in adding more platforms and being demand-driven, we're happy to take requests from users. For now, in addition to the Android app, there's the web app and the recently released iOS app which should already get part of the job done elsewhere, but we hope to build more native apps too.
Can you make Player FM do... ?
How do I delete my account and leave Player FM?
I'm a developer. Can I make a podcasting app with Player FM data?
We have an API under development. For now, you can access a basic JSON-formatted payload of channels and users by appending ".json" to their respective URLs, e.g. https://player.fm/featured/food.json and https://player.fm/user.json, though it's unofficial and may change in the future. Please mail email@example.com with any suggestions or comments.
I can't work something out. Help!
Hopefully this FAQ answers your questions. But if not, please feel free to ask for help:
On Android, open Settings > Help, and tap on [Contact us].
On the web, click the 3-bar menu on the upper-right part of the screen and click Help/FAQ, or visit support.player.fm.
You may also email firstname.lastname@example.org.
You're missing a podcast. How can I add it?
If you know the show's RSS feed URL or iTunes link, go to Settings > Import. You may also add it on the web app at https://player.fm/add, where you'll find further instructions.
As to importing private/premium feeds, log in to your account on the web app, then access https://player.fm/importer/feed. Prior to submitting the feed, please ensure to select [Password-protected or secret]. After submission, you may subscribe to the feed, and it should sync on the Android app shortly.
Should you encounter an issue, it may be because of the following reasons:
The feed is not a valid podcast feed, which means it doesn't contain any playable files in its episode enclosures. The imported URL isn't a feed URL at all. Please note that webpage URLs are different from RSS feed URLs. The imported URL does not begin with "http://" or "https://". The feed has been blacklisted as per publisher's request. In rare cases, there might be a bug in our feed import tool.
For further assistance, mail us anytime at email@example.com.
Why can't I successfully import a feed?
This may be due to either of the following:
- The feed is not a valid podcast feed, which means it doesn't contain any audio enclosures or playable media elements.
- The feed no longer exists, or its URL is incorrect or broken.
- The URL doesn't really point to a feed at all. Some users may mistake website URLs as RSS feed URLs.
- The inputted feed URL does not begin with "http://" or in some cases, "https://".
- The feed has been blacklisted as per publisher's request. This is true especially on premium/private feeds, since we currently do not support them.
- In rare cases, there might be a bug in our feed import tool. Should you need further assistance on this, feel free to contact us anytime via firstname.lastname@example.org.
The podcast shows an error and it doesn't show the latest episode. Why is this happening?
When our server fails to fetch updates from the show's feed, this may result to an error. Fetching fails when the feed becomes inaccessible, i.e. it's been taken down by the publisher or the publisher's server is currently down.
Please check your current settings and internet connection as it might be preventing the app from retrieving updates. As to this, please ensure your connection is stable, and that the latest version of our app is installed in your device. Then go to Settings > Connection and verify how the Network settings are configured there. Please also make sure [Force offline] is disabled in Settings, and check if disabling [Show downloaded only] or enabling [Show played] lets you see the latest episodes.
You may also try to open the series screen and pull the screen down to get updates straight to your phone in seconds. If this doesn't work, you may check if the RSS feed of the series is correct. To check the series feed, simply access its detail screen, tap on the 3-dot menu next to the search icon, then select [Links...] > [Series RSS feed]. Please feel free to reach us at email@example.com if we need to update the RSS feed.
Why do some series like "This American Life" only have one episode available?
The number of episodes shown is based on what is indicated in the series' feed. We remove old episodes if the publisher has removed them from their feed because we can't guarantee they will still be present and playable, though episodes will remain on your device if they are downloaded.
Why can't I see old episodes of some series?
Player FM keeps in sync with the publisher's feed, so if old episodes aren't there, it may be because the publisher removed them from their feed. We might later experiment with keeping them around, subject to publisher approval. But it would still need a warning flag because we have no way to guarantee the episodes are still served by the publisher if they've removed them from their feed. Oftentimes, they still are served and only omitted from the feed just to keep the feed small. Yet other times, they will have actually removed the files from their server.
A podcast show seems not updated and does not contain the latest episodes. Why?
When a feed isn't updating, it's almost always because the publisher has stopped updating the feed. This happens for several reasons:
- The feed is old or no longer active. The publisher has moved to another feed. In this case, please let us know as we can merge feeds for all users.
- Your current settings and internet connection might be preventing the app from retrieving updates.
- There is a bug with our server's fetching of feeds. This is very rare as we have a lot of checks and tests in place to ensure feeds are constantly fetched and processed, but if you suspect an issue, let us know at firstname.lastname@example.org.
The podcast is still active, but the app says it's archived.
A podcast series gets archived if the feed has been inaccessible for some time, preventing our system from retrieving updates from it. It's also possible that the series has a new feed now. You may verify this by contacting the publisher directly, and comparing the feed they may provide to the feed we have in our catalog. To check the series feed, simply access its detail screen, tap on the 3-dot menu next to the search icon, then select [Links...] > [Series RSS feed]. If the feeds are different from each other, please feel free to reach us at email@example.com so we can have it updated for you.
Is it possible to filter the Catalogue by language or by country?
The catalog supports a number of languages. By default, it will open in the language of your phone (if that language is supported). You can switch to another language by tapping on the globe icon.
Can you show the episode's image/cover art?
The app should readily display the episode image, provided that the image is specified directly in the series' feed. In case the image is part of the episode file, you will need to download the file first before the image can be shown.
Can you feature my podcast on your website?
There are pages on our web app that are auto-generated based on a certain algorithm. We can't manually feature your podcast in these pages. But as a tip, make sure your own website is linked to Player FM as the way shows are featured there is partly based on subscriber counts and plays. Please also check if your feed includes correct keywords or tags.
Meanwhile, there are other pages where we can manually feature a podcast. If you think your own podcast deserves a spot in one of these pages, feel free to mail us at firstname.lastname@example.org so we can take it into consideration.
I want to add more keywords/tags on my podcast show.
This is possible by editing the show's RSS feed on your end, particularly the ˂itunes:keywords˃ or ˂itunes:category˃ tag. Changes made will shortly propagate not only on Player FM, as well as in other podcast directories where your show is indexed.
Player FM Website
I just paused the audio for some minutes, and web player crashed. Why?
This may have something to do with the audio source, or the stability of the publisher's server or your internet connection. Furthermore, if you're using Chrome, we've actually reported a related issue some years ago, which is still open thus far. It means if an episode has a streaming interruption, Chrome can't deal with it and it must be restarted.
It says "account was already connected to a different Player FM user" when I logged in via Google. What should I do?
This message means you attempted to connect to Google while logged in (e.g. from the signup or settings page), but the account you connected was in fact already connected to another Player FM account. If you'd rather have one account, please mail email@example.com for assistance.
How can I import my iTunes subscriptions, or subscriptions from other apps?
Why play podcasts on a website?
Podcasts were originally designed to be downloaded, and that's still a fine idea. But modern podcast apps also support streaming on demand, which is great for trying out a new podcast times before you subscribe to it. Player FM further removes the friction by making a podcast app available inside a web browser - no install required. Furthermore, for people who do use the mobile app, a desktop web browser can make it a lot easier to manage your subscriptions and find new shows.
Can I use Player FM's website on my phone or tablet?
Yes. Player FM is designed to run nicely in most modern smartphone and tablet browsers, including iPhones, iPads, and many Android devices. Just point your web browser to https://player.fm and you're good to go. On modern Android and iOS devices, you can even control playback from outside the browser. (On Android, there's a playback notification; on iOS, the standard system audio controls will work.)
How can I add Player FM to my phone/tablet's home screen?
Can I use the Player FM website when I'm not online?
If you're on Android, this is possible via the Android app. We are monitoring web technologies and hope to make an offline player possible when the browsers facilitate it. Presently, it's not possible because most podcasts aren't served from a secure (HTTPS) endpoint; thus standard techniques for offline web apps are ruled out right now.
How can I export my subscriptions?
OPML is the standard formatting for exporting subscriptions. Your subscriptions OPML are online at https://player.fm/˂your username˃/fm.opml (make sure you're logged in or your subscriptions are set to public).
You may also receive a "live" feed of your subscriptions at use https://player.fm/˂your username˃/fm.rss. This is useful if you want to access your Player FM subscriptions from another podcast app (e.g. on a platform where Player FM doesn't have a native app). By subscribing to this URL in the other app, it will stay up to date with latest episodes and any subscription changes you make in the future.